Download Selling HP Personal Systems Hardware.HP2-H40.PracticeTest.2017-04-20.26q.vcex

Vendor: HP
Exam Code: HP2-H40
Exam Name: Selling HP Personal Systems Hardware
Date: Apr 20, 2017
File Size: 181 KB

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Question 1
What do 73% of CIOs believe will impact their business as much or more than the Internet of the late 90s?
  1. workflow
  2. collaboration
  3. mobility
  4. security
Correct answer: C
Explanation:
Mobility is becoming a business workflow enabler. 73% of global CIOs believe mobility will impact their business as much, or more than, the Internet in the late. References: http://www.colt.net/news/cios-feel-more-vulnerable-than-five-years-ago/
Mobility is becoming a business workflow enabler. 73% of global CIOs believe mobility will impact their business as much, or more than, the Internet in the late. 
References: http://www.colt.net/news/cios-feel-more-vulnerable-than-five-years-ago/
Question 2
How should a sales professional describe HP Subscription and HelpDesk to their customers?
  1. It is a part of the HP managed device solution.
  2. It is a helpdesk that the customers subscribe to for support of their PC fleet.
  3. It includes PC and accessories, all fully managed from one place.
  4. It is a cloud solution for the HP Elite products that they currently own.
Correct answer: B
Explanation:
HP Subscription keeps your small or medium business running strong through fresh hardware every two to three years – and available software and services. All at an affordable, predictable monthly cost. It’s a great way to simplify IT support and focus on your growing business. Helpdesk is the easy answer to tech support for your small or medium business, with affordable monthly payments to fit your budget. It’s available to you 24x7, and covers all major brands1, devices, and operating systems. Service features * 24x7 HP support from highly-trained, US-based experts * Covers desktops, laptops, tablets, smartphones and connected technology, such as printers. All brands supported, including Dell, Apple and Lenovo. * Advanced tools to get in and clean up, tune-up, or set up your computer and software Learn References:http://www8.hp.com/us/en/services/smb/subscription.htmlhttp://www8.hp.com/us/en/services/smb/helpdesk.html
HP Subscription keeps your small or medium business running strong through fresh hardware every two to three years – and available software and services. All at an affordable, predictable monthly cost. It’s a great way to simplify IT support and focus on your growing business. 
Helpdesk is the easy answer to tech support for your small or medium business, with affordable monthly payments to fit your budget. It’s available to you 24x7, and covers all major brands1, devices, and operating systems. 
Service features 
* 24x7 HP support from highly-trained, US-based experts 
* Covers desktops, laptops, tablets, smartphones and connected technology, such as printers. All brands supported, including Dell, Apple and Lenovo. 
* Advanced tools to get in and clean up, tune-up, or set up your computer and software 
Learn 
References:
http://www8.hp.com/us/en/services/smb/subscription.html
http://www8.hp.com/us/en/services/smb/helpdesk.html
Question 3
An education customer needs to provide personal computing facilities in several dedicated computer rooms, in order to support a large number of students at very low cost. 
Which product line should be offered?
  1. HP business desktops
  2. HP ElitePad
  3. HP EliteBook Folio 1000
  4. HP thin clients
Correct answer: D
Explanation:
A thin client, sometimes called a lean client, is a a low-cost endpoint computing device that relies heavily on a server for its computational role. References: http://searchnetworking.techtarget.com/definition/thin-client
A thin client, sometimes called a lean client, is a a low-cost endpoint computing device that relies heavily on a server for its computational role. 
References: http://searchnetworking.techtarget.com/definition/thin-client
Question 4
Which security feature helps a customer defend their data?
  1. HP Mobile Connect
  2. HP Touchpoint Manager
  3. HP Secure Erase
  4. HP Remove my PC
Correct answer: B
Explanation:
From helping you enforce a mobile security policy to wiping a device, HP Touchpoint Manager features the tools you need to ensure all your managed devices' security — and brings you greater peace of mind. References: http://www8.hp.com/us/en/solutions/touchpoint-manager/details.html
From helping you enforce a mobile security policy to wiping a device, HP Touchpoint Manager features the tools you need to ensure all your managed devices' security — and brings you greater peace of mind. 
References: http://www8.hp.com/us/en/solutions/touchpoint-manager/details.html
Question 5
Which desktop range has the most affordable price points that HP offers?
  1. HP business desktops
  2. HP Z440 Tower
  3. HP ProOne
  4. HP EliteDesk
Correct answer: D
Explanation:
References: http://store.hp.com/us/en/mlp/desktops/elitedesk--prodesk---workstations
References: http://store.hp.com/us/en/mlp/desktops/elitedesk--prodesk---workstations
Question 6
What kind of worker is the target user for the HP 200 Notebook?
  1. task worker
  2. knowledge worker
  3. mobile professional
  4. basic user
Correct answer: D
Explanation:
References: http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c02866540
References: http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c02866540
Question 7
Why is it important to sell HP Business Personal Systems portfolio?
  1. because they are the cheapest products to sell
  2. because customers will be familiar with the HP brand
  3. because HP Business Personal Systems go beyond the products and are designed to meet customers’ expectations
  4. because HP only sells Windows devices
Correct answer: C
Explanation:
A profound transformation is taking place in the workplace. Significant changes are occurring in the dynamics of the workforce—including where people work and the way they work. In this new workplace, consumerization meets commercialization. IT decision makers are challenged with more complexity than even before as BYOD finds its way on to the network. Join us to learn how HP is leading this transformation by designing products that people want — and also meet IT requirements. References: https://www.youtube.com/watch?v=Ak1tyL3u7Eg
A profound transformation is taking place in the workplace. Significant changes are occurring in the dynamics of the workforce—including where people work and the way they work. In this new workplace, consumerization meets commercialization. IT decision makers are challenged with more complexity than even before as BYOD finds its way on to the network. Join us to learn how HP is leading this transformation by designing products that people want — and also meet IT requirements. 
References: https://www.youtube.com/watch?v=Ak1tyL3u7Eg
Question 8
Which outcome can be achieved through HP Sure Start Technology?
  1. a reduction in help-desk calls
  2. a reduction in the startup time when opening software on a HP device
  3. an increase in knowledge of user location
  4. the ability to share files
Correct answer: A
Explanation:
Security for SMBs The key is to stop the attacks before they stop your business – and HP’s newest technology can help your business do just that. HPSureStart, announced today, is ideal for smaller companies, attacking security breaches long before they can compromise your data   HP’s SureStart technology works behind the scenes on startup – making sure your computer is protected from malicious or unanticipated malware attacks. It's designed to automatically restore your computer’s Basic Input/Output System (BIOS) within 30 seconds if it is ever attacked or corrupted.    References: http://h20435.www2.hp.com/t5/367-Addison-Avenue-Blog/New-HPSureStart-The-Cure-for-BIOS-Issues/ba-p/82999#.V79B0yh96Uk
Security for SMBs 
The key is to stop the attacks before they stop your business – and HP’s newest technology can help your business do just that. HPSureStart, announced today, is ideal for smaller companies, attacking security breaches long before they can compromise your data 
  
HP’s SureStart technology works behind the scenes on startup – making sure your computer is protected from malicious or unanticipated malware attacks. It's designed to automatically restore your computer’s Basic Input/Output System (BIOS) within 30 seconds if it is ever attacked or corrupted. 
 
References: http://h20435.www2.hp.com/t5/367-Addison-Avenue-Blog/New-HPSureStart-The-Cure-for-BIOS-Issues/ba-p/82999#.V79B0yh96Uk
Question 9
Which easy-to-carry one-handed mobile product should be recommended for executives and mobile professionals?
  1. HP Z1 workstation
  2. HP Pro Tablet 608
  3. HP ProBook 600
  4. HP EliteBook Folio
Correct answer: B
Explanation:
HP Pro Tablet 608 Transform and mobilize your businessTake your business anywhere with this small stylish business tablet equipped with Intel Inside, a brilliant, high definition display and the secure wireless connectivity to support your mobile business work needs. Choose from an expansive choice of accessories1 for a customized experience.    References: http://www8.hp.com/us/en/ads/new-style-it/protablet608.html
HP Pro Tablet 608 
Transform and mobilize your businessTake your business anywhere with this small stylish business tablet equipped with Intel Inside, a brilliant, high definition display and the secure wireless connectivity to support your mobile business work needs. Choose from an expansive choice of accessories1 for a customized experience. 
  
References: http://www8.hp.com/us/en/ads/new-style-it/protablet608.html
Question 10
A customer says that they had problems in the past with clumsy staff breaking their notebooks. Which feature should the sales professional turn into a benefit for this customer?
  1. HP SpareKey
  2. HP Total Test process
  3. tool-less serviceability and repair
  4. HP BIOSphere with Sure Start Technology
Correct answer: C
Explanation:
Tool-less access to all system components for easy in-rack serviceability; Customer Self Repair (CSR): HP products are designed with many CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement.Incorrect Answers:A: HP SpareKey can be used to remove a BIOS password.D: HP BIOSphere with HP Sure StartHP’s industry-leading firmware ecosystem enables robust remote configurability and manageability of your PC fleet, automates data protection and helps reduce down time for users and IT due to BIOS attack or corruption, with exclusive HP Sure Start technology. References: https://h10057.www1.hp.com/ecomcat/hpcatalog/specs/provisioner/05/445148-B21.htm
Tool-less access to all system components for easy in-rack serviceability; Customer Self Repair (CSR): HP products are designed with many CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement.
Incorrect Answers:
A: HP SpareKey can be used to remove a BIOS password.
D: HP BIOSphere with HP Sure Start
HP’s industry-leading firmware ecosystem enables robust remote configurability and manageability of your PC fleet, automates data protection and helps reduce down time for users and IT due to BIOS attack or corruption, with exclusive HP Sure Start technology. 
References: https://h10057.www1.hp.com/ecomcat/hpcatalog/specs/provisioner/05/445148-B21.htm
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